Privacy Statement

Last updated: 8 July 2025

Introduction

Neuro Pty Ltd (“Neuro”, “we”, “us”) explains how we handle data on https://neuro.now, https://neurochild.com, https://neurofoundation.co, and any other website we operate. We comply with applicable privacy legislation by:

If you have questions about your data, please contact us using the details below.

1. Purpose and categories of data

1.1 Contact (phone, mail, email, web forms)

Data collected: first and last name; account name or alias; email address.

Retention: until the service is terminated.

1.2 Newsletters

Data collected: first and last name; account name or alias; email address.

Retention: until the service is terminated. Newsletter delivery is handled by MailerLite under their own privacy policy.

1.3 Compliance with legal obligations

Data collected: first and last name; account name or alias; email address.

Retention: until the service is terminated, or longer where required by law.

1.4 Website statistics and improvement

We use our self-hosted Umami analytics instance, which records aggregated usage statistics without using cookies and without collecting personally identifiable information. We do not use Google Analytics, advertising cookies, or cross-site tracking.

Retention: until the service is terminated.

1.5 Authentication

When you log in or register, you are redirected to our identity provider at id.neuro.eco (Keycloak). The identity provider stores your credentials and authentication state and uses Google reCAPTCHA Enterprise to protect against abuse on its own domain. See our Cookie Policy for more detail.

2. Sharing with other parties

We do not sell your personal data and we do not share it with third parties for advertising or profiling. We use the following third-party processors only as needed to deliver the services described above:

3. Disclosure practices

We may disclose personal information if required by law, court order, law-enforcement request, or in connection with a public-safety investigation. If Neuro Pty Ltd is acquired or merges with another organisation, your information may be transferred to the new owners subject to the same protections.

4. Non-provision of personal information

Failure to provide information requested for a particular purpose may prevent us from delivering the requested service or assistance.

5. Do Not Track signals and Global Privacy Control

Our websites respect the browser-level Do Not Track (DNT) signal and the Global Privacy Control (GPC) header. Because we do not run advertising, marketing, or cross-site analytics on these sites, there is nothing to opt out of beyond strictly-necessary functions like authentication and CSRF protection.

6. Cookies

We only use strictly-necessary cookies on our websites. Full details are in our Cookie Policy.

7. Security

We use appropriate organisational and technical measures to limit abuse and unauthorised access, restrict access to personnel who need it, and review our security protocols regularly.

8. Third-party websites

This privacy statement does not apply to websites we link to. We cannot guarantee how third parties handle your data and recommend that you review their privacy statements before using their services.

9. Amendments to this Privacy Statement

We reserve the right to update this statement and recommend that you review it from time to time.

10. Accessing and modifying your data

Subject to verification of your identity, you may request:

  1. access to the personal data we process about you;
  2. an overview in a commonly used format;
  3. correction or deletion if the data is inaccurate or no longer relevant.

11. Children

Our websites are not designed for children. We ask that minors under the age of consent not submit personal data to us.

12. Contact details

Neuro Pty Ltd
Level 15, Corporate Centre One
2 Corporate Court
Bundall QLD 4217
Australia

Website: https://neuro.now
Email: info@neuro.now
Phone: +61 7 3096 0507

Data Protection Officer: Robert Zikman, Level 15, Corporate Centre One, 2 Corporate Court, Bundall QLD 4217.